Pete Methner Photography. RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND Pete Methner Photography, over / under run policy: Pete Methner Photography reserves the right to 5% over/under run.
TERMS OF USE
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE.
LIMITATION OF LIABILITY
In no event shall Pete Methner Photography. or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Pete Methner Photography has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Pete Methner Photography, or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Pete Methner Photography be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
OFFICE HOURS
Our office hours are 9:00 AM ~ 5:30 PM CST Monday ~ Friday.
TURNAROUNDS
Next Business Day turnaround: All jobs in by 10:00 AM will be ready the next day by 6:30 PM, problem jobs or jobs that require proofs won’t be considered as next business Day. Standard Turnaround: Orders placed after 1:00 PM with a turnaround of 2-4, 5-7 or 7-9 businesses days will not count as part of the standard turnaround. If the turnaround time is not specified at the time of order your order will be considered 2-4 days and will be charged accordingly, please note that the billing charges won’t be reversed.
RETURNS / REFUNDS
Any cancellation or compensation given to the customer will be refunded in a timely manner. Please allow up to 10 business days for the monies to be credited to your account. Customer must notify Pete Methner Photography within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (at their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. Time and expenses incurred for cancellations of design services or modifications of artwork will charged accordingly on a hourly basis of work performed.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not Pete Methner Photography are entirely responsible for all Content that you use form Pete Methner Photography Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the Canada, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of Canada; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Creative Instinct, Inc. or any third party does not control posted by Customers and does not guarantee the accuracy, integrity or quality of the Content Under no circumstances will Pete Methner Photography be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation. You acknowledge that Pete Methner Photography does not pre-screen Content, but that Pete Methner Photography and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Pete Methner Photography may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Pete Methner Photography, its users and the public.
GOVERNING LAW
Pete Methner Photography is based in Niagara Falls Ontario Canada and all transactions take place through Paypal Checkout. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Ontario Canada. You agree to submit to the jurisdiction of Ontario courts and agree that venue in these courts is proper in any such legal action or proceeding.
TRANSFER OF TITLE
You understand the shipping terms are FOB shipping point, which means ownership transfers once we deliver any printed products to Pete Methner Photography’s shipping carrier.
INDEMINITY
You agree that you shall indemnify and defend Pete Methner Photography and all parties from whom Pete Methner Photography has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.
ORDER APPROVAL
Please review your order prior to submitting. Effective January 9, 2024 Pete Methner Photography. will no longer accept changes to orders that have been placed. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process. Pete Methner Photography is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.
INDEMNITY
By submitting the above document to Pete Methner Photography. “I agree to the following terms”. I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.
ORDER CANCELLATION
Pete Methner Photography. will be happy to help you cancel your order prior to Approval. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. Please allow up to 10 business days for the monies to be credited to your account. Orders may not be cancelled or refunded once they have gone into production or any process thereafter. Absolutely no refunds will be issued once an order has been placed.
RE-ORDERS
Pete Methner Photography is hereby notifying customers that due to system requirements all electronic files for job orders will not be kept in our system for more than 30 days after order date. Due to this limitation we no longer accept re-orders of previously printed jobs. All files need to be re-submitted every time an order is placed. We apologize for any inconvenience this may cause. If you have any questions please contact our customer service department.
ORDER SHIPPING AND DELIVERY
Pete Methner Photography will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Pete Methner Photography be liable for any consequential or damages resulting from any delay in shipment or delivery. All Pete Methner Photography customers agree not to hold Pete Methner Photography. liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Pete Methner Photography’s direct control. Pete Methner Photography. shipment and delivery dates are calculated based upon estimates provided by our suppliers. Pete Methner Photography will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Pete Methner Photography can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up. Please note that we don’t ship to P.O. Boxes.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Pete Methner Photography. is not responsible for 3rd party shipping errors, omissions or damaged shipments.
RETURN AUTHORIZATION EMAIL
Pete Methner Photography guarantees prints will not be defective in accordance with industry standards. If a print is found to be defective, then you may contact Pete Methner Photography. for a reprint or other compensation. Pete Methner Photography must be contacted IN WRITING via online support system within 6 business days of receiving your order. If product is deemed defective, Pete Methner Photography. will reprint with the rush production. A Quality Assurance representative will contact you within 24-48 hours of your initial query to help issue your order to be corrected. Contact with the representative must be established within 5 business days to verify the request. Pete Methner Photography must receive the package within 15 calendar days after a return authorization email is issued. Compensation will be processed only after a return authorization email has been issued and the entire product has been returned to Pete Methner Photography then the refund transaction will take place within 10 business days. Samples of the defective merchandise must be required prior to any resolution.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Pete Methner Photography. will reship the package with corrected address and charge an additional shipping fee for the shipment.
EXTRA SERVICES
Please review your order prior to submitting. We reserve the right to refuse service without disclosing a reason. Prices are subject to change without further notice.